Jw Marriott Kuala Lumpur | Kuala Lumpur ★ Book Spa Rooms, Wellness Deals & Guest Reviews

75 photos

Book here and pay

10% less

than on Booking.com!

Key details

About the Hotel

183 Jalan Bukit Bintang, Kuala Lumpur, Malaysia, 55100

“Staying at JW Marriott placed me steps away from vibrant shopping and dining options.”view full review

JW Marriott Kuala Lumpur offers a luxurious experience in a modern 738-room hotel featuring upscale amenities such as a fitness center, outdoor pool, and a range of dining options. Known as The Happening Hotel, it is strategically located within Bukit Bintang, a vibrant area known for shopping and dining.

Rooms & Amenities

Rooms at JW Marriott Kuala Lumpur feature modern designs and comforts, including air conditioning, flat-screen satellite TVs, and premium bedding. Guests can enjoy 24-hour room service and access to the Executive Lounge, with select suites offering direct pool access.

Dining Options

The hotel hosts several dining venues, including the celebrated Shanghai restaurant known for its exquisite Shanghai cuisine, and Luk Yu Tea House offering authentic Hong Kong dim sum. Guests can also enjoy the unique New Yorker Afternoon Tea and a selection of Spanish and Middle Eastern cuisine at various on-site restaurants.

Leisure & Business

Leisure facilities include a fitness center, outdoor pool, and sauna. The hotel also features versatile event spaces suitable for meetings, conferences, and social events with a total of 18 venues available.

Transportation & Local Area

For transportation, Bukit Bintang Subway station is a 6-minute walk, providing easy access to the city. Nearby attractions include the Petronas Twin Towers, Pavilion KL, and Central Market, all just a short distance away.

View all

Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Executive Deluxe King

2 persons

40 m²

1 King-size bed

Shower

Coffee machine

room details

Executive Deluxe Twin

2 persons

40 m²

2 Single beds

Shower

Coffee machine

room details

Club Executive King Room

2 persons

40 m²

1 King-size bed

Shower

Coffee machine

room details

Studio Suite

2 persons

65 m²

1 King-size bed

Shower

Coffee machine

room details

Click button to see more rooms

Show all rooms

Show all roomsLess

Price and Room Availability

Check availability and prices for your dates now!

Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Kuala Lumpur 3.2 km

Airports

Sultan Abdul Aziz Shah (SZB) 31.6 km

Kuala Lumpur International (KUL) 59.6 km

Train

Ampang Park Station 1.5 km

Old Kuala Lumpur Railway Station 2.5 km

Underground

Bukit Bintang400 m

Tun Razak Exchange900 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Spacious and Luxurious

“During my stay at JW Marriott Kuala Lumpur, I was amazed by how spacious the Superior King Room was. The high ceilings made the room feel even more luxurious, and the automated curtains were a good touch. My family particularly loved the roomy washroom, where my kid enjoyed turning the bathtub into a mini swimming pool!” view full review

Exquisite Breakfast Experience

“I truly enjoyed the breakfast offerings at the hotel. The variety was endless, catering to all tastes, and each dish was prepared with perfect quality. The egg and roti preparation stations were a highlight, and the attentive service made dining a pleasure every morning.” view full review

Great Pool and Fitness Area

“I was pleased with the pool area, which, while a tad dated, was ample for a good swim. The fitness facilities supported my workout regime, and I appreciated how comfortable the environment was, perfect for unwinding after a long day of sightseeing.” view full review

Excellent Bathroom Features

“The bathroom in my room was not only spacious but also thoughtfully designed. With a strong water pressure that assured refreshing showers and the extra attention to cleanliness, it truly enhanced the overall comfort of my stay. The complimentary water provided every day was a thoughtful addition!” view full review

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle

Services

Valet parking
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Children's menu

Spa & Leisure

Outdoor swimming pool
Sun loungers
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Massage

Room features

Air conditioning
Soundproofed rooms
Sitting area
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

183 Jalan Bukit Bintang, Kuala Lumpur, Malaysia, 55100

Map view

183 Jalan Bukit Bintang, Kuala Lumpur, Malaysia, 55100

City landmarks

Event hall

Petronas Twin Towers

1.4 km

Mall

Suria KLCC

1.4 km

Park

KLCC Park

2.3 km

Mall

Chinatown

2.2 km

Aquarium

Aquaria

1.2 km

Landmark

Dataran Merdeka

2.2 km

Market

Central Market

2.0 km

Landmark

Alor Street

740 m

Event hall

Kuala Lumpur Convention Centre

800 m

Landmark

Low Yat Plaza

700 m

Stadium

Stadium Negara

2.5 km

Landmark

KLCC - Bukit Bintang Pedestrian Walkway

790 m

Museum

Petrosains Science Discovery Centre

1.5 km

Theme Park

Berjaya Times Square Theme Park

1.2 km

Pagoda

Sri Maha Mariamman Temple

2.4 km

Landmark

Sultan Abdul Samad Building

2.1 km

Park

KL Forest Eco Park

1.7 km

Stadium

Merdeka Stadium

2.5 km

Landmark

Trec Kl

1.9 km

Shopping Area

The Weld

1.7 km

Nearby

Mall

Fahrenheit 88 Shopping Mall

160 m

Mall

Pavilion KL

160 m

Mall

Sungei Wang Plaza

480 m

Mall

Lot 10

340 m

Kuala LumpurMalaysia

Bintang Walk

350 m

Museum

Selfie Museum KL

120 m

Museum

Museum of Illusions

230 m

Mall

Bukit Bintang

350 m

50450 Kuala Lumpur

Kuala Lumpur Craft Museum

400 m

2 Jalan Stonor

Rumah Penghulu Abu Seman

440 m

Restaurants

Prego

240 m

The Westin Kuala Lumpur 199 Jalan Bukit Bintang Westin Hotel

Quivo

180 m

Lot 3. 09. 02

Al-Amar

120 m

Lot 6.10 Level-6

Dragon-i Peking Duck Restaurant

10 m

168 Jalan Bukit Bintang Lot 1.13

Newens Tea House

0 m

181 Jalan Bukit Bintang Indulge Floor

Ichiban Ramen

170 m

168

Michelangelo's Restaurant

140 m

Lot C3.04.00

Shook

290 m

181 Jl Jalan Bukit Bintang The Starhill

The Loaf

110 m

Restaurant

Enak Kl

200 m

181 Jalan Bukit Bintang Feast Village Starhill Gallery at JW Marriott Kuala Lumpur

Sushi Tei, Pavilion Kuala Lumpur

170 m

55100 Kuala Lumpur

Reviews and Ratings

Reviews from guests about their experience.

4.5/5 based on 3417 reviews

#38 of 621 hotels in Kuala Lumpur based on Tripadvisor

Elijah

United Kingdom, March 2025

7.0/10

My stay at the JW Marriott Kuala Lumpur had its ups and downs. While the location was fantastic and the service had a few highlights, the overall experience was marred by frustrating lift issues and disappointing dining. I appreciated the friendly service from some staff members, but the room facilities left much to be desired.

Rooms

6.0

The room was spacious and well-maintained, though the mattress felt old and sunken, making it uncomfortable. I also noticed the TV channels were limited. Overall, it provided a decent place to return to after a long day, but improvements are necessary.

Service

5.0

Service varied during my stay; while I encountered friendly staff like Ms. Leah and the duty manager who addressed issues promptly, others were less attentive. Notably, David from the check-in counter did not follow up on my concerns as promised, which was disappointing.

Location

8.0

The hotel's location in Bukit Bintang is a major advantage, with easy access to shopping and street food. However, traffic in the area was a constant headache, making it challenging to navigate the city during peak times.

Dining

5.0

Dining options in the hotel were underwhelming. I found the breakfast at Shook! to be average at best, with inattentive staff and subpar food quality. A nice touch was the plate of fruits in my room, but unfortunately, some were moldy.

Facilities

5.0

Facilities like the gym were commendable, but the lift situation was less than ideal. Long wait times and issues with my key card made the experience frustrating. The hotel needs to address this to meet luxury standards.

Paul

United Kingdom, January 2025

5.4/10

I had a fantastic stay at JW Marriott Kuala Lumpur, especially indulging in all the delicious food options. The location is perfect for shopping, but I did face a few hiccups with the breakfast buffet and some service aspects during my stay.

Rooms

10.0

The Deluxe room I stayed in was spacious, very clean, and comfortable with a nice bath tub. The renovation really added a fresh touch.

Service

7.0

Overall, the staff was friendly and professional. However, I experienced a long check-in process that could be improved.

Location

10.0

The location was ideal and just across the road from Pavilion Mall, making it super convenient for shopping and exploring.

Dining

7.0

Breakfast had a good spread, but I found the choices on a couple of days lacking. Some dishes ran low during busy hours, which was disappointing. Other dining options like Shanghai were excellent, though.

Facilities

8.0

The hotel offered great facilities like pool and fitness services, although the lobby setup felt a bit uninviting.

Alex

United Kingdom, January 2025

6.2/10

During my recent stay at the JW Marriott Kuala Lumpur, I experienced a mix of excellent service and frustrating moments. The check-in process was smooth and the staff, especially Reza and Johanan, were incredibly friendly and helpful. However, my checkout experience was marred by billing issues that took far too long to resolve, which was disappointing. Overall, the location and room quality were great, but some service aspects fell short. 🏨✨

Rooms

8.0

I stayed in a spacious Deluxe King Room equipped with modern amenities like a large bed and a coffee machine. However, I noticed water stains on the marble in the bathroom, which detracted from the overall cleanliness.

Service

5.0

While most staff were friendly and helpful, I had a particularly frustrating checkout experience where a lounge staff member was dismissive regarding my billing dispute. Fortunately, another staff member stepped in to resolve the issue.

Location

10.0

The hotel's location on Jalan Bukit Bintang is fantastic for shopping and dining. It's within walking distance of the Pavilion mall and other attractions, making it easy to explore the city.

Dining

7.0

Breakfast options were plentiful, although dining in the basement didn't provide much natural light. The overall food quality was decent but could use more variety compared to similar hotels.

Facilities

6.0

The hotel offered great facilities including a well-maintained pool and executive lounge for evening drinks. However, I found that the mini-bar selection was lacking for the room rate.

Camila

United Kingdom, December 2024

6.0/10

My stay at the JW Marriott Kuala Lumpur was largely positive, with great service and a prime location near shopping areas, though some aspects, like room condition and dining options, could use improvement.

Rooms

8.0

The room was spacious, clean, and well maintained, featuring comfortable bedding and a strong WiFi connection. However, some facilities felt outdated, like the refrigerator, which detracted a bit from the luxury experience.

Service

10.0

The staff members were exceptionally friendly and attentive. From reception to poolside service, I felt well cared for, which truly enhanced my stay.

Location

9.0

Located right in front of Pavilion, it was perfect for shopping enthusiasts. The surrounding area offered plenty of dining and entertainment options, making it highly convenient for exploring Kuala Lumpur.

Dining

7.0

The breakfast offerings were a letdown, lacking variety when compared to other five-star hotels. While high tea was good, the overall dining experience didn't quite match expectations.

Facilities

7.0

Facilities such as the executive lounge were great, providing comfort and good service, but the need for room updates and more dining variety was noticeable.

Stella

United Kingdom, November 2024

5.8/10

I had a mixed experience at JW Marriott Kuala Lumpur. The location is fantastic, right in the heart of Bukit Bintang, with plenty of shopping and dining options nearby. My room was spacious and beautifully designed, but I was disappointed with the dining experience, particularly breakfast which didn't live up to expectations. The service, however, was really good and truly stood out during my stay.

Rooms

10.0

My suite was gorgeous, featuring high ceilings and a beautifully designed bathroom. It made my stay quite enjoyable.

Service

10.0

The staff was incredibly welcoming and attentive. Special thanks to Vimal and Velu for going above and beyond to ensure my comfort.

Location

8.0

The hotel is perfectly located in Bukit Bintang, making it easy to explore nearby malls and restaurants. However, traffic can be a nightmare if you're trying to go further.

Dining

5.0

Unfortunately, the dining experience was not great. Breakfast offerings were repetitive and lacked quality, with a disappointing nasi lemak that could be better.

Facilities

8.0

The hotel features an impressive fitness center and great access to nearby attractions. The pool area was a nice touch, making for a relaxing atmosphere.