Jw Marriott Kuala Lumpur | Kuala Lumpur ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

183 Jalan Bukit Bintang, Kuala Lumpur, Malaysia, 55100

“Staying at JW Marriott placed me steps away from vibrant shopping and dining options.”view full review

JW Marriott Kuala Lumpur offers a modern experience with 738 rooms, exceptional service, and luxurious amenities. This 5-star Kuala Lumpur hotel features multiple dining options and a fitness center.

Rooms & Amenities

Rooms at JW Marriott Kuala Lumpur include air conditioning, flat-screen satellite TVs, and seating areas. The hotel caters to luxury with premium bedding and a blend of spacious rooms, including junior suites with separate living areas.

Dining Options

Dining options encompass the acclaimed Shanghai restaurant, known for its exquisite Shanghai cuisine, and the swanky Alchemy which offers New Yorker Afternoon Tea. Further venues include Luk Yu Tea House for authentic dim sum and various international options at the hotel's on-site eateries.

Leisure & Business

Leisure facilities include an outdoor swimming pool and a fitness center equipped with modern equipment. The hotel offers 18 event spaces suitable for meetings and conferences, making it a premier location for both leisure and business travelers.

Location & Transportation

The hotel is conveniently situated near prominent shopping destinations such as the prestigious Starhill Gallery and Bukit Bintang, known for upscale brands and numerous restaurants. Transportation options include the Bukit Bintang and Tun Razak Exchange subway stations within walking distance.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Executive Deluxe King

Max:

2 persons

435 sq. feet

Bed options:

1 King-size bed

Shower

Coffee machine

room details

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Executive Deluxe Twin

Max:

2 persons

435 sq. feet

Bed options:

2 Single beds

Shower

Coffee machine

room details

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Club Executive King Room

Max:

2 persons

435 sq. feet

Bed options:

1 King-size bed

Shower

Coffee machine

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Kuala Lumpur 2.0 mi

Airports

Sultan Abdul Aziz Shah (SZB) 19.6 mi

Kuala Lumpur International (KUL) 37.0 mi

Train

Ampang Park Station5000 ft

Old Kuala Lumpur Railway Station 1.6 mi

Underground

Bukit Bintang1400 ft

Tun Razak Exchange3000 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Really good Breakfast Experience

“The breakfast at JW Marriott Kuala Lumpur was absolutely amazing! With an extensive spread of options from around the world, it was definitely a highlight of my stay. Each morning, I found something new to indulge in, and the variety kept every meal exciting. Plus, the sambal was deliciously made, adding a local twist to the international fare.” view full review

Relaxing Spa Retreat

“I took advantage of the spa facilities during my stay, and it was a marvelous experience. The treatments were great, providing the perfect escape from the hustle and bustle of the city. Every session left me feeling rejuvenated, making it a must-visit spot in the hotel.” view full review

Spacious and Elegant Rooms

“The rooms at JW Marriott were simply superb! Spacious and elegantly decorated, they offered a serene oasis in the heart of the city. I was particularly impressed with the automated curtains and the high ceilings that created a luxurious atmosphere. It truly reminded me of a home away from home.” view full review

Modern Amenities for Entertainment

“The amenities in my room included modern entertainment options, making my stay incredibly enjoyable. I appreciated having various channels along with comfortable seating, which allowed me to unwind after busy days of exploration. Even though I had some challenges with app connectivity, the overall media presence in the room was commendable.” view full review

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle

Services

Valet parking
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Children's menu

Spa & Leisure

Outdoor swimming pool
Sun loungers
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Massage

Room features

Air conditioning
Soundproofed rooms
Sitting area
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

183 Jalan Bukit Bintang, Kuala Lumpur, Malaysia, 55100

Map view

183 Jalan Bukit Bintang, Kuala Lumpur, Malaysia, 55100

City landmarks

Event hall

Petronas Twin Towers

4700 ft

Mall

Suria KLCC

4600 ft

Park

KLCC Park

1.4 mi

Mall

Chinatown

1.4 mi

Aquarium

Aquaria

4100 ft

Landmark

Dataran Merdeka

1.4 mi

Market

Central Market

1.3 mi

Landmark

Alor Street

2500 ft

Event hall

Kuala Lumpur Convention Centre

2700 ft

Landmark

Low Yat Plaza

2300 ft

Stadium

Stadium Negara

1.5 mi

Landmark

KLCC - Bukit Bintang Pedestrian Walkway

2600 ft

Museum

Petrosains Science Discovery Centre

5000 ft

Theme Park

Berjaya Times Square Theme Park

4100 ft

Pagoda

Sri Maha Mariamman Temple

1.5 mi

Landmark

Sultan Abdul Samad Building

1.3 mi

Park

KL Forest Eco Park

1.0 mi

Stadium

Merdeka Stadium

1.5 mi

Landmark

Trec Kl

1.2 mi

Shopping Area

The Weld

1.1 mi

Nearby

Mall

Fahrenheit 88 Shopping Mall

600 ft

Mall

Pavilion KL

600 ft

Mall

Sungei Wang Plaza

1600 ft

Mall

Lot 10

1200 ft

Kuala LumpurMalaysia

Bintang Walk

1200 ft

Museum

Selfie Museum KL

400 ft

Museum

Museum of Illusions

800 ft

Mall

Bukit Bintang

1200 ft

50450 Kuala Lumpur

Kuala Lumpur Craft Museum

1400 ft

2 Jalan Stonor

Rumah Penghulu Abu Seman

1500 ft

Restaurants

Newens Tea House

0 ft

181 Jalan Bukit Bintang Indulge Floor

Dragon-i Peking Duck Restaurant

100 ft

168 Jalan Bukit Bintang Lot 1.13

Jogoya

200 ft

Shook

1000 ft

181 Jl Jalan Bukit Bintang The Starhill

Shanghai

100 ft

183 Jalan Bukit Bintang

Enak Kl

700 ft

181 Jalan Bukit Bintang Feast Village Starhill Gallery at JW Marriott Kuala Lumpur

Ichiban Ramen

600 ft

168

Michelangelo's Restaurant

500 ft

Lot C3.04.00

Tony Roma's

500 ft

Lot No.1.15

Reviews and Ratings

Reviews from guests about their experience.

4.5/5 based on 3417 reviews

#38 of 621 hotels in Kuala Lumpur based on Tripadvisor

Elijah

United Kingdom, March 2025

7.0/10

My stay at the JW Marriott Kuala Lumpur had its ups and downs. While the location was fantastic and the service had a few highlights, the overall experience was marred by frustrating lift issues and disappointing dining. I appreciated the friendly service from some staff members, but the room facilities left much to be desired.

Rooms

6.0

The room was spacious and well-maintained, though the mattress felt old and sunken, making it uncomfortable. I also noticed the TV channels were limited. Overall, it provided a decent place to return to after a long day, but improvements are necessary.

Service

5.0

Service varied during my stay; while I encountered friendly staff like Ms. Leah and the duty manager who addressed issues promptly, others were less attentive. Notably, David from the check-in counter did not follow up on my concerns as promised, which was disappointing.

Location

8.0

The hotel's location in Bukit Bintang is a major advantage, with easy access to shopping and street food. However, traffic in the area was a constant headache, making it challenging to navigate the city during peak times.

Dining

5.0

Dining options in the hotel were underwhelming. I found the breakfast at Shook! to be average at best, with inattentive staff and subpar food quality. A nice touch was the plate of fruits in my room, but unfortunately, some were moldy.

Facilities

5.0

Facilities like the gym were commendable, but the lift situation was less than ideal. Long wait times and issues with my key card made the experience frustrating. The hotel needs to address this to meet luxury standards.

Paul

United Kingdom, January 2025

5.4/10

I had a fantastic stay at JW Marriott Kuala Lumpur, especially indulging in all the delicious food options. The location is perfect for shopping, but I did face a few hiccups with the breakfast buffet and some service aspects during my stay.

Rooms

10.0

The Deluxe room I stayed in was spacious, very clean, and comfortable with a nice bath tub. The renovation really added a fresh touch.

Service

7.0

Overall, the staff was friendly and professional. However, I experienced a long check-in process that could be improved.

Location

10.0

The location was ideal and just across the road from Pavilion Mall, making it super convenient for shopping and exploring.

Dining

7.0

Breakfast had a good spread, but I found the choices on a couple of days lacking. Some dishes ran low during busy hours, which was disappointing. Other dining options like Shanghai were excellent, though.

Facilities

8.0

The hotel offered great facilities like pool and fitness services, although the lobby setup felt a bit uninviting.

Alex

United Kingdom, January 2025

6.2/10

During my recent stay at the JW Marriott Kuala Lumpur, I experienced a mix of excellent service and frustrating moments. The check-in process was smooth and the staff, especially Reza and Johanan, were incredibly friendly and helpful. However, my checkout experience was marred by billing issues that took far too long to resolve, which was disappointing. Overall, the location and room quality were great, but some service aspects fell short. 🏨✨

Rooms

8.0

I stayed in a spacious Deluxe King Room equipped with modern amenities like a large bed and a coffee machine. However, I noticed water stains on the marble in the bathroom, which detracted from the overall cleanliness.

Service

5.0

While most staff were friendly and helpful, I had a particularly frustrating checkout experience where a lounge staff member was dismissive regarding my billing dispute. Fortunately, another staff member stepped in to resolve the issue.

Location

10.0

The hotel's location on Jalan Bukit Bintang is fantastic for shopping and dining. It's within walking distance of the Pavilion mall and other attractions, making it easy to explore the city.

Dining

7.0

Breakfast options were plentiful, although dining in the basement didn't provide much natural light. The overall food quality was decent but could use more variety compared to similar hotels.

Facilities

6.0

The hotel offered great facilities including a well-maintained pool and executive lounge for evening drinks. However, I found that the mini-bar selection was lacking for the room rate.

Camila

United Kingdom, December 2024

6.0/10

My stay at the JW Marriott Kuala Lumpur was largely positive, with great service and a prime location near shopping areas, though some aspects, like room condition and dining options, could use improvement.

Rooms

8.0

The room was spacious, clean, and well maintained, featuring comfortable bedding and a strong WiFi connection. However, some facilities felt outdated, like the refrigerator, which detracted a bit from the luxury experience.

Service

10.0

The staff members were exceptionally friendly and attentive. From reception to poolside service, I felt well cared for, which truly enhanced my stay.

Location

9.0

Located right in front of Pavilion, it was perfect for shopping enthusiasts. The surrounding area offered plenty of dining and entertainment options, making it highly convenient for exploring Kuala Lumpur.

Dining

7.0

The breakfast offerings were a letdown, lacking variety when compared to other five-star hotels. While high tea was good, the overall dining experience didn't quite match expectations.

Facilities

7.0

Facilities such as the executive lounge were great, providing comfort and good service, but the need for room updates and more dining variety was noticeable.

Stella

United Kingdom, November 2024

5.8/10

I had a mixed experience at JW Marriott Kuala Lumpur. The location is fantastic, right in the heart of Bukit Bintang, with plenty of shopping and dining options nearby. My room was spacious and beautifully designed, but I was disappointed with the dining experience, particularly breakfast which didn't live up to expectations. The service, however, was really good and truly stood out during my stay.

Rooms

10.0

My suite was gorgeous, featuring high ceilings and a beautifully designed bathroom. It made my stay quite enjoyable.

Service

10.0

The staff was incredibly welcoming and attentive. Special thanks to Vimal and Velu for going above and beyond to ensure my comfort.

Location

8.0

The hotel is perfectly located in Bukit Bintang, making it easy to explore nearby malls and restaurants. However, traffic can be a nightmare if you're trying to go further.

Dining

5.0

Unfortunately, the dining experience was not great. Breakfast offerings were repetitive and lacked quality, with a disappointing nasi lemak that could be better.

Facilities

8.0

The hotel features an impressive fitness center and great access to nearby attractions. The pool area was a nice touch, making for a relaxing atmosphere.